Support Services

Troubleshooting, maintenance, training and upgrading for sound, lighting and audio visual systems

Training

Provision of on-site training for operating complete systems and individual items of equipment.
For churches, attendance at services to enhance training and diagnose specific issues.
Introduction training for novices, refresher training for experienced operators on the Sunday rota or for the occasional user at other times for weddings, funerals, mid-week meetings, hall bookings etc.
Specific training for new equipment or upgrades, with engineer installation, set-up, optimisation if required.

Trantec Reprogramming

Frequency reprogramming service for the Trantec radio microphone and IEM systems listed below to bring them into their respective licence free ranges of UHF Channel 70 or VHF 173.8-175.0MHz:
Trantec UHF radio microphone systems S4000, S4.5 and S4.1
Trantec UHF S4000 In Ear Monitor system
Trantec VHF radio microphone systems S3.2, S3.5 and S3500.
The S4000 systems can also be reprogrammed to operate in the UHF Ch65 frequency band. The use of Ch65 requires a licence in the UK.

Upgrades

For existing sound or AV systems which require replacing, expanding or upgrading, guidance with defining and planning the upgrade, selecting suitable cost effective equipment and then installing and setting to work.

Troubleshooting and Maintenance

Support services for sound and audio-visual systems including fault diagnosis and repair for when things go wrong or are not working properly.
Routine service visits to carry out maintenance and health checks to ensure the system is fully operational and running reliably.
Site visits to assist with setting up and using equipment.